Job Summary
We are seeking a motivated and dynamic Project Manager to join our team. The ideal candidate will have expertise in customer service, strong project management skills and a keen ability to offer services as a consultant in the death care environment. This role requires excellent communication skills, work in a fast-paced environment, multitasker, and the ability to handle many things at the same time, and excellent project management skills.

Duties

Engage with customers to understand their needs and provide exceptional service.
Offer services in an effective persuasive fashion by showcasing features and benefits through our consultation process.
Answer incoming calls for new inquires.
Outbound calls to speak with families and vendors as needed to support our case management.
Communicate effectively with team members and management to ensure smooth operations.
Exhibit professional phone etiquette when handling customer inquiries or concerns.

Qualifications

Previous experience in death care industry preferred but not mandatory.
Strong customer service skills with the ability to communicate clearly and effectively.
Bilingual candidates mandatory to cater to a diverse customer base.
Proficient in Microsoft office as well as other platforms utilized to maintain organization.
Ability to connect with potential families to have them clearly understand the benefits of our services.
A proactive attitude is essential for success.

Join our amazing and talented team today!

Job Types: Full-time, Part-time

Pay: $30,000.00 - $50,000.00 per year

Work Location: Hybrid remote in Miramar, FL 33027

International Remains Shipping, Inc.

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