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Rachel Shields

Compassionate yet Effective Sales Executive
Bozeman, Montana, United States
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Skills

TECHNICAL SKILLS
Salesforce | Gong | Outreach | Groove | Oracle | Consensus | ZoomInfo | Chorus | HubSpot | ChatGPT | ServiceNow | Agiloft QuickBooks | ACT! (CRM) | Maximizer (CRM) | MISys (Materials and Inventory) | Paradigm (Regulatory for ISO 14385 and FDA 510[k])

CORE SKILLS
• Family Support & Advocacy
• Remote Client Coordination
• Grief Awareness & Emotional Support
• Crisis Response & Sensitive Communication
• Program & Process Organization
• Documentation & Compliance Management
• Virtual Consultations & Tele-support
• Collaborative Problem Solving

About

Compassionate professional with extensive experience guiding and supporting clients through complex decisions. Skilled in listening, coordinating, and providing emotional support to individuals and families, especially during times of loss and transition. Volunteer and caregiver with hands-on experience in nursing home environments, leveraging empathy and organization to help others navigate sensitive situations. Combines professional excellence with personal understanding of grief, loss, and life transitions to provide meaningful, client-centered support.