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Skills
Multi-channel support; multitasking, managing multi phone systems, Jira
tickets, email support and high-volume calls.
• Proficiency in office software; talkdesk, microsoft office, cisco, google
workspace.
• Administrative duties of payment processing, member scheduling, ensures
information is stored securely.
• Customer care of de-escalating tense situations and handling difficult
complaints with empathy.
About
Positive personality, a highly adaptability attitude. Excellent time management and active listening skills. Strong communication skills with great team management coordination. Friendly and welcoming demeanor, with helpful attitude and seriousness to performing tasks efficiently.